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Behavioral Intelligence for Revenue Teams

Human Infrastructure for Revenue Teams

Reduce turnover. Strengthen leaders. Make change stick.

One-time training doesn't work. This is an operating system that empowers sales managers to leverage behavioral intelligence for onboarding, pipeline reviews, sales process execution, hiring, and accountability.

Yale University Yale University
SHRM SHRM
Next Level Sales Coaching -- Wiley Wiley Published Author
DISC Certified Professional DISC Certified Professional
ATD
ATD Speaker & Contributor

Revenue orgs massively overinvest in CRM, automation, AI, tech stacks, and playbooks, while underinvesting in social intelligence, manager readiness, consistent rep coaching, and behavioral execution.

Across revenue organizations, the same four challenges surface again and again.

Buyer Communication & Trust

"Today's sellers are more than information providers -- they're decision facilitators."

HubSpot State of Sales 2025

Manager Coaching Capability

70% of the variance in team engagement is determined solely by the manager.

Gallup, It's the Manager

Revenue Team Alignment

Companies with strong sales and marketing alignment achieve 20% annual revenue growth.

SiriusDecisions [PLACEHOLDER -- client to confirm]

Adaptability & Change Adoption

70% of digital transformations fail to meet their goals, primarily due to human factors.

McKinsey

What is the impact of behavioral intelligence?

Organizations that implement behavioral intelligence programs report measurable improvements in sales cycle length, rep retention, and manager effectiveness within the first 90 days. [PLACEHOLDER -- client to provide specific stat or case result.]

The result is a revenue team that communicates more precisely, closes more consistently, and adapts faster to change.

Revenue team collaborating at conference table

Built on behavioral science. Operationalized for selling.

Built on behavioral science (DISC), this is a practical skill set that empowers sellers and managers to operationalize the insights of behavioral science into selling.

1

Self-Understanding

The data from a behavioral assessment is key to understanding one's communication style preferences, how they differ from others, and where that creates both challenges and opportunities.

2

Optimize Your Sales Operations

People naturally gravitate to activities that are comfortable, not necessarily productive. Recognizing personal style preferences enables sellers to identify and work around their own bottlenecks.

3

Understand Others

Like skilled athletes, socially intelligent sellers can read communication preferences in the moment and react by optimizing their own style. Strategically, they map accounts and plan communications to land most effectively with each stakeholder.

4

Optimize Your Selling

Once you understand behavioral communication styles and how to recognize them, you can optimize your communication both strategically and in the moment.

A coaching model for frontline sales managers

1

Coaching Cadence

Effective sales managers have a consistent cadence of coaching activities, including 1:1 goal-setting meetings, sales team meetings, huddles, and performance feedback sessions.

2

1:1 Coaching

Performance feedback and supportive accountability tailored to the communication style of every team member.

3

Team Meetings

Create clarity and alignment by leveraging style strengths and customizing communication for team members.

4

Skill Development Training

Enhance team member skills by rehearsing the sales methodology or supporting adoption of a new tool or process.

5

Leading Through Change

Help teams adopt change by taking styles into account when clarifying the purpose of change, setting expectations, and supporting follow-through.

Grounded in DISC behavioral science. Refined over 25 years across corporate and sales environments.

How it works

1

Discovery call

We learn about your team's challenges, your sales process, and your goals.

2

DISC assessments

Every team member and manager gets a personal behavioral style profile.

3

Coaching + training

Live sessions, consistent coaching cadence, and ongoing support.

What people are saying about Next Level Sales Coaching

"If you want to learn how to effectively coach and manage a sales team properly, this is a must read. This book places a strong emphasis on having the necessary structure and processes in place that create a sustainable culture that generates consistent results."

Verified Amazon reviewer

"If you are a coach or manager that needs to supercharge your sales team, I would highly recommend picking up this book. It gives specific information on how to get your team motivated and inspired to reach your goals."

Verified Amazon reviewer

Next Level Sales Coaching by Matt Hawk PhD and Steve Johnson

Next Level Sales Coaching by Matt Hawk, PhD and Steve Johnson

Published by Wiley

SynchronyCareCreditGoogleBank of America
Dr. Matt Hawk, PhD -- Sales performance coach and behavioral intelligence expert

Dr. Matt Hawk, PhD

As an educator, coach, and published author, Matt has spent 25 years designing and implementing performance improvement programs across corporate and sales environments.

His work has evolved from training to coaching, because training alone rarely changes behavior -- and from traditional enablement to behavioral science-based coaching, which offers more precise and effective ways to lead, communicate, collaborate, adapt, and influence.

Former VP, Synchrony Next Level Sales Coaching -- Wiley Yale PhD DISC Certified Professional ATD Speaker 25+ Years in Revenue Enablement

Ready to build a revenue team that performs?

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